esikidz Childcare Software Tutorial Videos

Esikidz Learning Hub

Video Tutorial

00:30

00:29

00:39

Admin Tutorial - Staff Management: Admin Login and Teacher Account Password Reset

01:12

Teacher APP Tutorial 4: Reminder and Parent Messaging

02:16

Teacher APP Tutorial 3: At Entrance and Classroom Check in Check Out

02:26

01:45

Teacher APP Tutorial 1: 1st Time Login and Retrieve Password

01:48

00:48

03:53

Frequently Ask Questions

Is the esiKidz admin portal supported on all operating systems?

Yes, the esiKidz Admin Portal is a web-based platform that supports all major browsers, including Edge, Safari, Chrome, and Firefox.

How can admin users be added to the system after onboarding?

Initially esiKidz creates a super administrator . After that, you can add more users and define their permissions as needed.

How does the esiKidz admin portal organize its functions for easy access?

esiKidz features a modular design that clearly separates specific operations into various modules, making it easy to find you need.

How long does esiKidz store my centre's data in the cloud?

esiKidz stores all your data and documents in the cloud for seven years. Child photos will be removed after two years.

How many parent-facing portals can I integrate into my website?

You can integrate up to four parent-facing portals into your website: Inquiry, Appointment, Apply Waiting, and Camp Registration

How do parents access their child's information and communicate with the childcare centre?

Parents can access esiKidz via the web portal or mobile app. We recommend using the mobile app for its richer features.

Can I communicate with parents from my own email inbox instead of esiKidz?

Yes, esiKidz maintains a family contact directory, and admins can choose to send group emails from their own email client.

Are holidays and school closure days reflected in the esiKidz system?

Yes, esiKidz accounts for holidays based on the province and reflects school closure days in the classroom calendar.

What government policies does esiKidz support for teachers?

esiKidz automatically calculates teacher top-ups and effectively manages required teacher licenses based on the province.

What government policies does esiKidz support for children?

esiKidz automatically calculates government funding and applies child subsidies to tuition records based on the province.

Does esiKidz support prepay or postpay for tuition payments?

esiKidz supports both prepay and postpay options for tuition payments. Admins can set up the payment type in the settings module.

How many payment methods does esiKidz support for automatic tuition fee collection?

esiKidz supports credit/debit cards, e-transfer, and pre-authorized payments, each with its own payment platform account.

How does esiKidz secure parents' payment information, such as credit card or bank account details?

esiKidz does not store sensitive data. Instead, all payment information is securely handled by corresponding payment platforms.

E-transfer is a Canadian payment method. Do I have to manage it myself?

No, esiKidz supports an auto e-transfer feature that automatically applies payments to the corresponding child's tuition records.

How can I contact esiKidz if I have further questions while using the esiKidz Admin Portal?

You can find a chatbot in the bottom left corner of the portal. Feel free to chat with our support team for any issues you encounter.

Where can I find the esiKidz parent app?

You can find and download the esiKidz Parent App by searching for it in the Apple App Store or Google Play Store.

Do I need to create an esiKidz account to login to the parent app?

An account is automatically created for you using the primary guardian's email when your child is enrolled in a childcare centre.

How do I set my password for my esiKidz account?

When your child is enrolled, esiKidz will send you a link to set up your account password.

How many languages does the esiKidz Parent App support?

Currently, the app supports English and French, with more languages planned for future updates.

I have multiple children at one childcare centre. Can I see all my children within the app?

If you use the same email for enrollment, you can easily switch between centres within the app using a single account.

I have multiple children in one childcare centre, do I see all my children within the app?

Yes, the app features a child selection bar on most screens, allowing you to view relevant information for each child.

Can I communicate with teachers through the esiKidz Parent App?

Yes, you can send and receive messages with your child's teachers and acknowledge notifications.

What information can I view regarding my child’s tuition?

You can view or download tuition invoices, government subsidies, and annual tax reports.

Can I pay tuition fees online through the esiKidz Parent App?

If the childcare centre has enabled credit card payments, you can pay tuition fees online using a credit or debit card.

How do I find out what activities are planned in my child’s classroom?

You can check the ‘Calendar’ on the home screen to see any planned activities shared by the classroom teacher.

How do I inform the childcare centre if my child will be absent for a day or a few days?

You can send an absence request to the teachers through the app by clicking the ‘Absent’ button and selecting the date(s).

Will I receive notifications for announcements or special updates from the childcare centre?

Yes, you will receive push notifications if the childcare centre publishes announcements for special circumstances.

Can I view photos of my child in their classroom?

Yes, you can view or download photos taken by classroom teachers within the past seven days.

Can I see updates on my child’s activities throughout the day?

The esiKidz Parent App features a ‘Daily News Feed’, where you can view your child’s daily activities, photos, and reports.

How can I contact esiKidz if I have further questions not listed here?

You can reach out to us by filling out the feedback form on our website or by emailing us at support@esikidz.com.

Does esiKidz sign a Non-Disclosure Agreement (NDA) with customers?

Where is user data stored in the esiKidz system?

All data is securely stored in the AWS Cloud, located in Canada.

What is the esiKidz subscription model?

The subscription fee is based on the licensed space of the childcare centre. Additional fees may apply for payment transactions.

How do I pay subscription fees to esiKidz?

You can pay your subscription fees monthly or annually via credit card or pre-authorized payment.

What is the onboarding process for the esiKidz system?

The onboarding process includes a demo meeting, data migration, a free trial, and admin and staff training.

Does esiKidz provide free training to Directors, Managers, and Administrative staff?

Yes, free training is provided to these roles.

Where can I download the esiKidz Admin App?

The esiKidz Admin App is a web portal that runs in your browser, so there’s no need to download or install it on your computer.

Is there a user account limit per subscription?

No, esiKidz does not limit the number of user accounts. Multiple admin users can exist under one subscription.

Does esiKidz support multi-centre location operations?

Yes, esiKidz allows the management of multiple childcare centre locations from a single screen with one set of credentials.

Does esiKidz support free data migration from other software?

Yes, we assist with data migration from other software, Excel, or even paper records.

Is esiKidz software suitable for both new and existing childcare centres?

Yes, esiKidz is ready to use once customized for new or existing childcare centres.

Is esiKidz designed for all types of childcare centres?

Yes, esiKidz is suitable for daycares, preschools, before and after school care, and more.

What should I do if I forget how to use the system properly?

You can use the integrated chatbot in the HQ or Admin portal to receive instant assistance from our support team.

Does esiKidz provide an option to develop custom software on top of the esiKidz platform?

Yes, please contact one of our experts or email support@esikidz.com for further discussions about custom development.

How can I contact esiKidz if I have further questions not listed here?

You can reach out to us by filling out the feedback form on our website or by emailing us at support@esikidz.com.

Where can I find the esiKidz Teacher App?

You can find and download the esiKidz Teacher App by searching for it in the Apple App Store or Google Play Store.

Do I need to create an esiKidz account to log in to the teacher app?

No, an account is automatically created for you when your childcare centre adds you to the esiKidz system.

How do I set my password for my esiKidz account?

Once you’re added to the esiKidz system as a teacher, you will receive an email with an initial password.

How many languages does the esiKidz Teacher App support?

Currently, the app supports English and French, with additional languages planned for future updates.

I work for multiple centers using esiKidz. Do I need a separate account for each center?

No, as long as you are added with the same email address, you can select which center to work at after logging in.

Can I clock in and out using the esiKidz Teacher App?

High Quality with Resolution of 2078 x 2078 pixel.

Does esiKidz Teacher App let Teacher do Daily Photo Sharing of Children Activity?

If your childcare center enables this feature, you can clock in and out and view your records directly within the app.

How can I access child information when needed?

In the child attendance list, click the info icon next to a child to view their information, attendance status, and related documents.

Why can’t I see child information for certain children?

If enabled by your childcare center, you will only be able to see the information of children assigned to your classroom.

Can I plan classroom activities and share them with parents?

Yes, you can plan both one-time and recurring activities in classroom calendar and share them with parents.

Can I communicate with parents through the esiKidz Teacher App?

Yes, you can send and receive messages to and from parents, and acknowledge their messages if you're assigned to the classroom.

How can I record important events that happen in the classroom?

The app includes a classroom logbook where you can write notes or incident reports to share with other teachers.

What kind of child information can I share with parents?

You can share activity logs, daily reports, and upload individual or group photos to share with parents.

How can AI assist me in my daily tasks?

The esiKidz AI can help you correct spelling and grammar, improve phrasing, and generate child reports from just a few keywords.

How can I contact esiKidz if I have further questions not listed here?

You can reach out to us by filling out the feedback form on our website or by emailing us at support@esikidz.com.

Download Esikidz APPS

For Teachers

esikidz childcare software tutorial videos and mobile app download through QR Code

for Parents

Ask for Support

We are committed to elevating childcare management through extensive expertise and wealth of experience.
Contact us for a esiKidz subscription cost quotation and we will ensure timely & comprehensive responses.

esikidz childcare software tutorial videos and subscriber support form

Esikidz Learning Hub

Video Tutorial

Auto PAD for Child Care Tuition Payment

Esikidz.com helps Child care management

End to end childcare management

Admin Tutorial - Staff Management: Admin Login and Teacher Account Password Reset

Teacher APP Tutorial 4: Reminder and Parent Messaging

Teacher APP Tutorial 3: At Entrance and Classroom Check in Check Out

Teacher APP Tutorial 2: Edit Profile and Upload Documents

Teacher APP Tutorial 1: 1st Time Login and Retrieve Password

Esikidz Parent App Starting Guide

Parent App Tutorial

Frequently Ask Questions

Where can I download the esiKidz Admin App?

No, esiKidz does not limit the number of user accounts. Multiple admin users can exist under one subscription.

Does esiKidz support multi-centre location operations?

Yes, esiKidz allows the management of multiple childcare centre locations from a single screen with one set of credentials.

Yes, we assist with data migration from other software, Excel, or even paper records.

Yes, esiKidz is ready to use once customized for new or existing childcare centres.

Yes, esiKidz is suitable for daycares, preschools, before and after school care, and more.

You can use the integrated chatbot in the HQ or Admin portal to receive instant assistance from our support team.

Yes, please contact one of our experts or email support@esikidz.com for further discussions about custom development.

You can reach out to us by filling out the feedback form on our website or by emailing us at support@esikidz.com.

Download Esikidz APPS

For Teachers

for Parents

Ask for Support

We are committed to elevating childcare management through extensive expertise and wealth of experience. Contact us for a esiKidz subscription cost quotation and we will ensure timely & comprehensive responses.

We are committed to elevating childcare management through extensive expertise and wealth of experience.
Contact us for a esiKidz subscription cost quotation and we will ensure timely & comprehensive responses.